Careers

Job Title: Account Manager
Department: Finances
Reports To: Firm Partner’s

Overview:

The Account Manager is crucial in managing the organization’s financial records and daily accounting functions. Reporting to the Firm Partner, this role ensures the accuracy of financial records, processes transactions, reconciles accounts, and assists with financial reporting. Strong attention to detail, accounting proficiency, and organizational skills are essential to maintain the integrity of the company’s financial data.

KEY RESPONSIBILITIES:

• Financial Recordkeeping and Reporting:
  • Maintain accurate financial records, including ledgers and journals, and record daily transactions with proper categorization.
  • Verify and post invoices, payments, and receipts, and reconcile bank statements and financial accounts.
  • Prepare and generate financial reports, including income statements and balance sheets, while assisting in variance analysis and financial statement preparation.
    Budgeting, Forecasting, and Cost Management:
  • Assist in preparing budgets, financial forecasts, and track performance against budgets.
  • Implement and maintain budgeting tools to streamline processes, monitor expenses, and identify cost-saving opportunities.
  •  Develop and maintain financial models to support strategic planning and decision-making.
• Compliance, Internal Controls, and Tax Management:
  • Ensure compliance with accounting standards, regulatory requirements, and internal policies.
  • Implement and maintain internal controls to safeguard financial assets, prevent fraud, and support audits.
  • Review tax documents, ensure compliance with tax laws, and collaborate with external advisors to optimize tax strategies.
• Financial Systems and Technology:
  • Utilize and optimize accounting software for transaction processing and report generation.
  • Provide training and support to staff on financial systems and track key financial metrics to provide insights to Firm Partners.

Qualifications:

• Education: Associate degree in accounting or finance required; Bachelor’s preferred. Certification such as CB or CPB is a plus.
• Experience: 3-5 years in bookkeeping, accounting, or related fields. Proven experience in maintaining accurate financial records.
• Skills: Proficiency in accounting software (e.g., QuickBooks), strong organizational skills, and effective communication abilities.

Personal Attributes:

•  Integrity, professionalism, and a strong work ethic.
• Reliability, confidentiality, and a collaborative mindset.
• Adaptability and a proactive approach to continuous improvement.

Note: The qualifications outlined above are intended to provide a general overview of the skills, experience, and attributes necessary for success in this role. Candidates with equivalent combinations of education and experience will also be considered.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.
Do not apply through the ‘contact’ information on the website.

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Marketing

JOB SUMMARY:

Our Social Media Specialist plays a pivotal role in driving brand awareness, engagement, and lead generation through dynamic content marketing strategies. You will be the driving force behind our social media presence, crafting captivating content and implementing innovative campaigns across various platforms. This impactful position is crucial in attracting prospective clients and fostering strong connections with our target audience.

As our Social Media Specialist, you will have the autonomy to shape our social media tactics while collaborating closely with firm leadership to align with our overarching media and marketing objectives. We empower creative self-starters who can maximize results within given budgets. If you have a talent for creating compelling content, a strong interest in analyzing social media metrics, and a proficiency in enhancing performance outcomes, we encourage you to apply!

RESPONSIBILITIES/JOB DUTIES

• Daily Social Media Management: Oversee and execute the daily management of our social media channels, including creating and scheduling content, engaging with followers, monitoring conversations, and analyzing performance metrics.
• Social Media and Leverage Marketing: Develop and implement a comprehensive social media strategy that aligns with our overall marketing objectives, identifying opportunities for growth and leveraging social media platforms to drive engagement, lead generation, and brand awareness.
• Podcast and Newsletter Management: Take ownership of our podcast and newsletter initiatives, planning and executing content creation, production, promotion, and analysis.
• Media Relations: Establish and maintain relationships with relevant media outlets and influencers, seeking opportunities for coverage, interviews, and collaborations to enhance our brand visibility.
• Travel and Outside Business Hour Work: Be willing to travel as required and work outside of regular business hours to support events, campaigns, and other initiatives as needed.
• Content Creation and Lead Generation: Draft and develop critical social media content, blogs, press-releases and lead-generating initiatives that resonate with our target audience, drive engagement, and support our business goals.
• Brand Awareness and Consistency: Understand, create, and maintain a strong sense of brand awareness that is portrayed consistently throughout all digital spaces, including our website, webinars, podcasts, eBooks, and other written content, social media posts, direct mailing and emailing campaigns, newsletters, and more

DESIRED SKILLS AND QUALIFICATIONS

• Experienced in social media management, and digital marketing strategies.
• Proficient in Photography and Videography
• Efficient in Content Editing and Graphic Design
• Experience with software like (Canva, Adobe, AI Tools)
• Proactive and creative in identifying opportunities and developing innovative campaigns.
• Ability to quickly adapt and learn new skills, platforms, and technologies.
• Strong understanding of paid advertising, social media analytics, and video marketing techniques.
• Excellent written and verbal communication skills.
• Bachelor’s degree in marketing, communications, or a related field is preferred
• Proven experience in creating and executing successful marketing campaigns.
• Strong creative, analytical and project management capabilities
• Familiarity with legal industry trends and best practices is a plus.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Do not apply through the ‘contact’ information on the website

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Veterans Affairs (VA)

JOB SUMMARY:

Are you someone who loves to talk with and be around other people with a keen ability to listen and problem-solve? Are you especially proud of your ability to check-off all the items on your day-to-day tasks with ease and satisfaction? Are you the dependable one that your friends and family can always count on? Does meaningful work that directly impacts your community spark an interest to you? If so, a career as an Intake Representative within our Veteran’s Department may be for you!

Every day we strive to foster a culture that is accepting, dynamic, and empathetic.  Our clients are disabled and deserve the highest degree of service that we would be proud to deliver. Each client has a unique story with different needs that we must tend to with great care and attention from the very first phone call to the last. Our core values –listen, invest, vigor, empathy, solutions– drive us to be better and do better for our clients.

As an Intake Representative in our VA Department, you will be helping to cultivate and maintain the prospective client relationship from the very start. Empathetic communications are of utmost importance while prioritizing new leads and incoming calls with scheduled appointments. Great attention to detail is required to guarantee efficient and accurate processing of claims from clients from start to finish. Effective listening is critical to help identify all possible claims and the proper avenue for relief – whether a new claim is needed, an appeal, or an upcoming hearing. This position involves extensive communication with clients and paperwork review with a keen eye for details, computer-skills, and phone call management capabilities.

Some additional duties may include:

• Review incoming paperwork from various mediums, saving in appropriate software
• Communication with current clients and VA and/or other government agencies may also be necessary to track and confirm status of claims
• Intake Representatives also communicate with Case Managers and Attorneys to promptly address any issue found in a file, ensuring excellent service for our clients
• Some legal writing or other content development may be required.

This position requires frequent call management abilities, prioritizing your schedule to allow for new callers and appointments, talking to prospective veteran clients, obtaining and reviewing documents needed to assist in case acceptance, and working closely with our attorneys and VA case managers to help our new clients. No prior training is required, but experience working with the Department of Veterans Affairs and/or helping other veterans is considered. Veterans are strongly encouraged to apply for this position.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions. Do not apply through the ‘contact’ information on the website

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Social Security Administration (SSA)

JOB SUMMARY:

Are you someone who loves to talk with and be around other people with a keen ability to listen and problem-solve? Are you especially proud of your ability to check off all the items on your day-to-day tasks with ease and satisfaction? Are you the dependable one that your friends and family can always count on? Does meaningful work that directly impacts your community spark an interest in you? If so, a career as an Intake Representative within our Social Security Disability (SSD) Department may be for you! Every day we strive to foster a culture that is accepting, dynamic, and empathetic. Our clients are disabled and deserve the highest degree of service that we would be proud to deliver. Each client has a unique story with different needs that we must tend to with great care and attention from the very first phone call to the last. Our core values –listen, invest, vigor, empathy, solutions– drive us to be better and do better for our clients. As an Intake Representative in our SSD Department, you will be helping to cultivate and maintain the prospective client relationship from the very start. Empathetic communications are of utmost importance while prioritizing new leads and incoming calls with scheduled appointments. Great attention to detail is required to guarantee efficient and accurate processing of claims from clients from start to finish. Effective listening is critical to help identify all possible claims and the proper avenue for relief – whether a new claim is needed, an appeal, or an upcoming hearing. This position involves extensive communication with clients and paperwork review with a keen eye for details, computer skills, and phone call management capabilities. Some additional duties may include:

• Review incoming paperwork from various mediums, saving in the appropriate software
• Communication with current clients and/or other government agencies may also be necessary to track and confirm the status of claims
• Intake Representatives also communicate with Case Managers and Attorneys to promptly address any issue found in a file, ensuring excellent service for our clients
• Some legal writing and/or other content development may be required.

This position requires frequent call management abilities, prioritizing your schedule to allow for new callers and appointments, talking to prospective clients, obtaining and reviewing documents needed to assist in case acceptance, and working closely with our attorneys and SSD case managers to help our new clients. No prior training is required, but experience working with the SSD claims and/or helping people who are disabled navigate the benefits process is considered.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Do not apply through the ‘contact’ information on the website

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Social Security Administration (SSA)

Job Summary:

The intake supervisor oversees all new client intakes and case assignments for our mid-size law firm. You will manage a team of intake specialists, providing development and training opportunities to enhance their skills. Working closely with the director of operations and firm partners, you will continually assess and improve our intake processes. This role requires excellent communication abilities, sharp analytical skills, and compassionate leadership. The intake supervisor will model and uphold our core values of integrity, excellence, and compassion. We seek someone passionate about developing staff while providing excellent client service.

Responsibilities:

• Recruiting: Screen resumes and conduct initial interviews, maintain candidate records, collaborate with the Director of Operations on hiring practices, and continuously evaluate and improve recruitment strategies.
• Onboarding: Coordinate workspace setup, IT configurations, and provide orientation and guidance to new hires.
• Training: Develop and implement training programs on intake procedures and tools, address questions, monitor progress, and provide ongoing support for new hires.
• Mentoring: Provide guidance and support to newly hired intake specialists, assist in professional development plans, and offer feedback and coaching.
• Performance Evaluation: Communicate performance metrics, conduct regular reviews, provide coaching, and facilitate performance improvement plans.
• Data Analytics & Reporting: Monitor and analyze client communication data and metrics, prepare weekly reports, monitor team performance metrics, review/monitor for accuracy in intake process, weekly monitoring of intake calls, and propose data-driven solutions for improvement.
• Team Building: Facilitate team meetings, identify areas for improvement, foster a collaborative culture, and collaborate with the Learning and Development Manager.
• Operations Management: Conduct weekly meetings with intake specialists, set expectations, manage client relationships, identify opportunities for enhancement, , monitor client calls, provide reports, cover intake gaps as needed, and participate in Leadership Team meetings.
• Other duties and projects assigned by management will be provided in writing

Required Skills:

To be successful in this position, candidates must possess the following skills and experiences:

• Prior Sales Experience: Demonstrated experience in sales roles to understand client needs and drive processes.
• Management/Leadership Experience: Experience in leadership roles, supervising teams, and enhancing performance.
• Client Service & Account Management: Experience in client-facing roles, building relationships, and delivering customer service.
• Communication & Interpersonal Skills: Ability to build rapport, actively listen, and empathize with clients and team members.
• Problem-Solving & Analytical Skills: Ability to analyze data and implement solutions for improvement.
• Training & Professional Development: Skills in coaching and training staff, delivering effective programs.
• Project Management: Ability to manage multiple priorities and coordinate across departments.
• Customer-Centric Mindset: Passion for delivering exceptional client experiences and driving satisfaction.
• Technology Proficiency: Familiarity with CRM systems and data analytics tools.
• Attention to Detail: Maintaining accurate records and ensuring compliance.
• Adaptability & Flexibility: Ability to adapt to changing circumstances in a fast-paced environment.
• Commitment to Excellence: Upholding core values of integrity, excellence, and compassion.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.
Do not apply through the ‘contact’ information on the website.

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Do not apply through the ‘contact’ information on the website.

To Apply: Please send your resume with references AND cover letter to: [apply@attorneysDLG.com](mailto:apply@attorneysDLG.com)

JOB TITLE: Human Resources Manager
DEPARTMENT: Human Resources
REPORTS TO: Firm Partners

JOB SUMMARY:

The Human Resources Manager plays a pivotal role in overseeing all aspects of human resources management within the organization. They are responsible for developing and implementing HR strategies, policies, and programs that support the firm’s goals and objectives. The HR Manager serves as a trusted advisor to management and employees, providing guidance, support, and expertise on a wide range of HR-related matters, including recruitment, employee relations, performance management, compliance, and employee development. This position requires strong leadership, communication, and problem-solving skills, as well as a thorough understanding of employment laws and regulations.

Key Responsibilities:

• Recruiting:
  • Develop and implement recruitment strategies to attract, identify, and hire top talent for open positions within the organization.
  • Collaborate with hiring managers to define job requirements, create job descriptions, and establish selection criteria.
  • Utilize various sourcing methods, including job boards, social media, networking, and employee referrals, to source qualified candidates.
  • Conduct interviews, assess candidate qualifications, and make hiring recommendations to management.
  • Coordinate the full recruitment lifecycle, including job posting, candidate screening, interviewing, reference checks, and offer negotiations.
• Onboarding:
  • Facilitate the onboarding process for new hires, ensuring a smooth transition into the organization.
  • Conduct new hire orientation sessions to introduce employees to company policies, procedures, and culture.
  • Coordinate with department managers to develop onboarding plans and schedules for new employees.
  • Provide support and guidance to new hires, addressing questions, concerns, and issues as they arise.
  • Monitor and evaluate the effectiveness of the onboarding process and make recommendations for improvement.
• Performance Management:
  • Develop and implement performance management programs and processes to assess, measure, and enhance employee performance.
  • Establish performance goals and objectives in collaboration with department managers and employees.
  • Conduct performance evaluations and provide feedback to employees on their performance.
  • Identify performance gaps and develop performance improvement plans as needed.
  • Recognize and reward employees for outstanding performance and contributions to the organization.
• Employee Relations:
  • Serve as a primary point of contact for employee relations issues, concerns, and grievances.
  • Provide guidance and support to managers and employees on HR policies, procedures, and best practices.
  • Investigate and resolve employee complaints, conflicts, and disputes in a fair and impartial manner.
  • Conduct disciplinary meetings and administer progressive disciplinary actions as necessary.
  • Ensure compliance with employment laws and regulations related to employee relations.
• Training and Development:
  • Identify training and development needs within the organization and develop training programs to address them.
  • Coordinate employee training sessions, workshops, and seminars on various topics, including compliance, leadership, and professional development.
  • Evaluate the effectiveness of training programs and make recommendations for improvement.
  • Provide coaching and mentoring to employees to support their professional growth and development.
  • Encourage a culture of continuous learning and skill development within the organization.
• Compensation and Benefits:
  • Administer employee compensation and benefits programs, including salary administration, bonus programs, and employee benefits plans.
  • Conduct salary surveys and benchmarking to ensure competitive compensation practices.
  • Manage employee benefits enrollment, including health insurance, retirement plans, and other benefits.
  • Respond to employee inquiries and issues related to compensation and benefits.
  • Ensure compliance with laws and regulations governing compensation and benefits.
• Compliance and Risk Management:
  • Stay abreast of federal, state, and local employment laws and regulations and ensure compliance with them.
  • Develop and implement HR policies, procedures, and practices to ensure compliance with legal requirements.
  • Conduct audits and assessments to identify areas of non-compliance and implement corrective actions.
  • Provide training and guidance to managers and employees on compliance-related topics.
  • Mitigate HR-related risks and liabilities through effective risk management strategies.
• Employee Record Management and Retention:
  • Maintain accurate and up-to-date employee records, including personnel files, performance evaluations, and disciplinary actions.
  • Ensure compliance with recordkeeping requirements and data privacy laws.
  • Develop and implement record retention policies and procedures.
  • Monitor and track employee turnover rates and retention metrics.
  • Identify factors contributing to employee turnover and develop strategies to improve retention.
• Employee Engagement and Wellness:
  • Develop and implement initiatives to promote employee engagement, morale, and well-being.
  • Conduct employee surveys and feedback sessions to assess employee satisfaction and identify areas for improvement.
  • Organize employee recognition programs, events, and activities to celebrate achievements and milestones.
  • Collaborate with management to address employee concerns and improve workplace culture.
  • Promote health and wellness initiatives, including employee assistance programs and wellness activities.
• Investigating and Responding to Employee Complaints:
  • Receive and investigate employee complaints, grievances, and concerns, ensuring prompt and thorough resolution.
  • Conduct fair and impartial investigations into allegations of misconduct, harassment, discrimination, and other policy violations.
  • Document investigation findings, prepare investigation reports, and make recommendations for corrective action.
  • Work closely with legal counsel and management to address complex employee relations issues and mitigate legal risks.
  • Provide guidance and support to managers and supervisors on handling employee complaints and conducting investigations.
• Data Analysis and Reporting:
  • Collect, analyze, and interpret HR-related data and metrics to identify trends, patterns, and opportunities for improvement.
  • Prepare and present comprehensive reports, dashboards, and presentations to HR leadership and senior management.
  • Utilize HRIS and other software tools to generate reports and analyze data on recruitment, turnover, performance, and other HR metrics.
  • Develop and maintain HR analytics tools, systems, and databases to streamline data collection, analysis, and reporting processes.
  • Collaborate with cross-functional teams and stakeholders to leverage HR data and insights to inform decision-making, drive strategic initiatives, and optimize organizational performance.

KEY QUALIFICATION AND SKILLS

• Bachelor’s degree in Human Resources, Business Administration, or related field; HR certification preferred.
• Proven experience in HR management, including recruitment, employee relations, performance management, and compliance.
• Strong knowledge of federal, state, and local employment laws and regulations.
• Excellent communication, interpersonal, and conflict resolution skills.
• Strong leadership, problem-solving, and decision-making abilities.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to maintain confidentiality and handle sensitive information with discretion.

DEPARTMENT: Social Security Administration (SSA)

JOB SUMMARY:

Are you someone who loves to connect with others? Can your circle of friends count on you to be that listening ear, always there and with the most heartfelt advice? Then look no further! Case Managers manage our clients’ cases from start to finish.  Our case managers take great pride in the degree of client contact and case involvement they are able to experience each day. Each Case Manager works alongside our attorneys to create a deeper sense of understanding and investment in each client’s unique situation. This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files.

Responsibilities:

• Preparing and submitting medical documents throughout the Social Security Disability claims process.
• Speaking with clients to address their case status, benefit updates, and answering any questions.
• Communicating with The Social Security Administration and checking the Social Security Disability Benefits Management System to make sure the case is proceeding accordingly.
• Maintain close communication with partnered attorney(s) to assure information is accurate and updated regarding the client and their case.
• Answer/make calls regarding medical record review and file preparation.

DLG Case Manager: “I love that I get the chance to see a case through from beginning to end and have frequent interaction with the clients. I feel a great sense of fulfillment when my clients win their cases – not only has all of the hard work paid off, but my clients get to move on with their lives and focus on their health and their families.” We want our employees to be happy and healthy, internally and externally.  To achieve this goal, we offer personalized feedback and programs based on the evolving needs of our employees. Some of our commonly praised programs include volunteer days, community clinics, high school scholarships, and regular firm meetings where we give recognition, share feel-good stories, and even play games for fun, among other culture-building activities and events. Our comradery and community involvement help us cultivate our mission, creating a stronger and more dynamic team while working together to help improve the lives of our clients.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions Do not apply through the ‘contact’ information on the website.

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com 

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Do not apply through the ‘contact’ information on the website

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Social Security Administration (SSA)

JOB SUMMARY

Do you have a way with words? Can you explain complex technical or scientific concepts in plain English? Do you notice spelling and grammatical errors on the internet and on signs around town (and point them out to your friends)? We are seeking a creative, thorough, and detail-oriented law clerk who is committed to consistently providing quality work as a career with our firm.

Our law clerk works alongside our attorneys and case managers to perform substantial legal and medical research and writing. Review of client’s electronic files and case history for any pertinent medical and case information is required with a keen eye on any issues that may arise and need attention. The ideal candidate demonstrates strong written skills matched with an ability to draw the reader in with persuasive theories and legal arguments. Experience with filing and drafting documents at the United States District Court for the Eastern District is encouraged. Communication with clients, medical facilities, and other government entities as needed to ensure a complete file. This position involves extensive record review and document drafting, including briefs, legal memorandum, and other content. Our core values – listen, invest, vigor, empathy, and solutions – drive us to be better and do better for our clients.

This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files. This is a full-time position offering competitive pay, BCBS benefits, PTO, and opportunity for remote work.

RESPONSIBILITIES:

• Review documents, including primarily medical records and other correspondence.
• Perform research based on pertinent medical findings and legal arguments.
• Communication with case managers and attorneys on any relevant case issues.
• Draft case file summaries and briefs for review by the attorney, and other content as needed from the pre-hearing and hearing level and beyond, including appeals at the U.S. District Court.
• Compile log of attorney hours and work performed as needed for fee petition filing and submission.
• Maintain department goals and keep task list up-to-date.

KEY SKILLS

• Strong research and writing skills
• Organized with attention to detail
• Problem-Solving and Collaborative
• Proficiency in Microsoft Office and computer software
• Experience with file review and drafting for SSD cases and/or filings at U.S. District Court

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Do not apply through the ‘contact’ information on the website

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Veterans Affairs (VA)

JOB SUMMARY

Our law clerks works alongside our attorneys and case managers to perform substantial legal and medical research and writing. Review of client’s electronic folder and case history for any pertinent medical and case information is required with a keen eye on any issues that may arise and need attention. Communication with clients, medical facilities, and other government entities as needed to ensure a complete file. This position involves extensive record review and document drafting, including nexus letters, Disability Benefit Questionnaires (DBQ’s), briefs, legal memorandum, and other content. Our core values – listen, invest, vigor, empathy, and solutions – drive us to be better and do better for our clients.

This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files. This is a full-time position offering competitive pay, BCBS benefits, PTO, and opportunity for remote work.

RESONSIBILITIES/JOB DUTIES

• Review documents, including medical records, service treatment records, military reports, and other correspondence.
• Perform research based on pertinent medical findings and legal arguments.
• Communication with case managers and attorneys on any relevant case issues.
• Draft case file summaries, briefs, nexus letters and DBQ’s for review by the attorney, and other content as needed.
• Maintain department goals and keep task list up-to-date.

KEY SKILLS

• Strong research and writing skills
• Organized with attention to detail
• Problem-Solving and Collaborative
• Proficiency in Microsoft Office and computer software

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions.

Do not apply through the ‘contact’ information on the website

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Social Security Administration (SSA)

JOB SUMMARY:

Are you someone who loves to talk with and be around other people with a keen ability to listen and problem-solve? Are you especially proud of your ability to check off all the items on your day-to-day tasks with ease and satisfaction? Are you the dependable one that your friends and family can always count on? Does meaningful work that directly impacts your community spark an interest in you? If so, a career as an Intake Representative within our Social Security Disability (SSD) Department may be for you! Every day we strive to foster a culture that is accepting, dynamic, and empathetic. Our clients are disabled and deserve the highest degree of service that we would be proud to deliver. Each client has a unique story with different needs that we must tend to with great care and attention from the very first phone call to the last. Our core values –listen, invest, vigor, empathy, solutions– drive us to be better and do better for our clients. As an Intake Representative in our SSD Department, you will be helping to cultivate and maintain the prospective client relationship from the very start. Empathetic communications are of utmost importance while prioritizing new leads and incoming calls with scheduled appointments. Great attention to detail is required to guarantee efficient and accurate processing of claims from clients from start to finish. Effective listening is critical to help identify all possible claims and the proper avenue for relief – whether a new claim is needed, an appeal, or an upcoming hearing. This position involves extensive communication with clients and paperwork review with a keen eye for details, computer skills, and phone call management capabilities. Some additional duties may include:

• Review incoming paperwork from various mediums, saving in the appropriate software
• Communication with current clients and/or other government agencies may also be necessary to track and confirm the status of claims
• Intake Representatives also communicate with Case Managers and Attorneys to promptly address any issue found in a file, ensuring excellent service for our clients
• Some legal writing and/or other content development may be required.

This position requires frequent call management abilities, prioritizing your schedule to allow for new callers and appointments, talking to prospective clients, obtaining and reviewing documents needed to assist in case acceptance, and working closely with our attorneys and SSD case managers to help our new clients. No prior training is required, but experience working with the SSD claims and/or helping people who are disabled navigate the benefits process is considered.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions

Do not apply through the ‘contact’ information on the website.

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

Disability Law Group seeks to hire a Receptionist to work in the firm’s Troy location. Our Receptionist is the first to greet each caller and direct them to the appropriate person who can help them best. This role requires handling a high volume of callers while navigating a multi-line phone system with great attention to detail. Compassion in every communication is of utmost importance.

This is a full-time position offering competitive pay, BCBS benefits, & PTO. In order to keep the quality of service to our clients and complete all critical job functions, including document-related tasks, the receptionist position must be performed in office.

Responsibilities typically include:

· Answer incoming phone calls, provide information for callers, and distribute calls and messages to appropriate persons in a timely manner;

· Sorting/scanning mail into employee folders;

· Tracking of Social Security claims;

· Perform other clerical duties such as filing, photocopying, transcribing and faxing;

· Serves visitors by greeting, welcoming, and directing them appropriately.

Key Skills:

· Empathetic

· Effective listener and communicator

· Capable of multi-tasking

· Excellent organizational skills

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions

Do not apply through the ‘contact’ information on the website.

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

Are you someone that knows how to navigate through records while keep everything moving and on track? Are you especially proud of your ability to multitask in a deadline driven position? Does the idea of developing a client’s medical record file from beginning to end excite you? Are you an extremely organized and detail-oriented individual? If yes, then a career as a VA Medical Records Specialist may be for you!

Responsibilities typically include:

• ordering medical records;
• following-up on record requests;
• collaborating with Case Manager on daily task list;
• logging confidential documents;
• communicating with medical facilities to issue payments;
• crafting welcome packets for new clients; and
• scanning and filing incoming reports.

Medical Records Specialists work alongside Case Managers and Attorneys to ensure fully developed files and excellent service for our clients. Phone call coverage and routing calls to their respective team, Case Manager, or Attorney, may also be required. This position requires great attention to detail with strong organizational and communication skills.

** IMPORTANT TO APPLY **

You will be evaluated and vetted based on your ability to follow instructions

Do not apply through the ‘contact’ information on the website.

To Apply: Please send your resume with references AND cover letter to: apply@attorneysDLG.com

DEPARTMENT: Veteran Affairs (VA)

JOB SUMMARY
Our associate attorneys are responsible for maintaining and growing client relationships and cases with a laser focus on our mission to improve lives. In this role, the associate will work closely with the firm’s partners to achieve our business objectives in a fast-paced environment. Whether communicating or interacting with staff, clients, government entities, judges, or others, empathy is of utmost importance. Strict adherence to our core values in pursuit of improving the lives of our clients is non-negotiable. Our core values – listen, invest, vigor, empathy, and solutions – drive us to be better and do better for our clients.

This position offers a great deal of independence, flexibility for personal styles, and responsibility over case files. This is a full-time position offering competitive pay, BCBS benefits, PTO, and opportunity for remote work.

RESONSIBILITIES/JOB DUTIES
• Represent clients in the pursuit of disability benefits before the VA.
• Create and maintain a strong attorney-client relationship with each and every client.
• Assist in all levels of the VA disability process from the initial application through appeals.
• Maintain a steady caseload of hearings with integrity, skill, and compassion.
• Conduct regular communication with clients, and other entities as needed, while projecting a positive image of the firm at all times.
• Contact prospective clients when needed to screen and accept viable disability cases.
• Support department and firm goals through effective communication, representation, and leadership.
• Maintain and complete all tasks in a timely manner with an unwavering and laser focus on deadlines. Timely bring forth any issues to an office manager and/or partner attorney.

KEY SKILLS
• Must be in good standing, as well as an active member of the State Bar of Michigan
• Strong analytical, written, communication, and interpersonal skills
• Demonstrate ability to compassionately manage and grow client relationship